Da esq. para a dir.: Ana Sofia Silva, diretora do Departamento do Utente da ERS; Ana Luísa Silva, coordenadora do Departamento do Utente da ERS; Carla Ribeiro, Enfermeira Diretora ULSSM; Eunice Carrapiço, Diretroa Clínica Cuidados Saúde Primários; Sandra Silva, coordenadora Gabinete do Cidadão ULSSM; Rui Tato Marinho, Diretor Clínico Cuidados Hospitalares; Teresa Santos, Técnica Superior de Regulação Especialista da Unidade de Informação e Literacia do Departamento do Utente da ERS; Miguel Carvalho, Técnico Superior de Regulação Especialista da Unidade de Gestão de Reclamações do Departamento do Utente da ERS
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